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Customer Help

Customer Help

At International Market Research, we appreciate your interest in our services and look forward to establishing a lasting relationship with you. To assist you in obtaining the research report you require, we offer several convenient ways to place your order:

On Our Website

If you’ve already selected a report to purchase, placing your order online is quick and simple. Just navigate to the report’s page and use the available order form. This process is streamlined to ensure you receive your report promptly.

Call Us

Prefer personal assistance? Feel free to give us a call. Our dedicated customer service team is ready to answer any queries you might have, whether it’s about the report itself or details of the transaction. We’ll guide you step-by-step through the order process.

Email Us

You can also reach us via email at [email protected]. When contacting us, kindly provide the following information:

  • Your name and company details
  • Preferred payment method
  • Billing and delivery addresses
  • The title of the report you’re interested in
  • Any specific requirements

One of our team members will respond within 24 hours to assist you.

Delivery Options

Once your order is placed, here’s what you can expect:

  • Digital Copy: We typically deliver a PDF version of the report to your registered email within 24 hours of purchase. For customized reports, delivery timelines will be communicated post-payment, ensuring we meet your expectations promptly.
  • Physical Copy: If you require a printed version, delivery times will vary based on your location. We partner with reliable logistics companies, though delivery timelines and potential delays are subject to their operations. Please note that any damage incurred during shipping is beyond our control.

Return Policy

While our reports are crafted with care and precision, we understand there may be exceptional circumstances. We do not offer refunds; however, we will review each case individually. If approved, refunds will be issued as credits for future use, valid for up to 12 months. In the rare event that requested data is missing, we will provide any necessary information promptly.

Our policies are transparent and updated regularly to reflect industry standards. For the latest updates, please refer to our website.

This content provides clear, structured information while maintaining a professional tone that resonates with potential customers.